Is your service allowed by my college?

We provide study support, tutoring, and proofreading. We DO NOT complete tests for students or facilitate academic dishonesty. Use our services ethically to learn and improve.

How fast is turnaround?

Typical assignments: 12–72 hours depending on complexity. Rush options are available if you have a tight deadline.

We accept Credit/Debit cards, PayPal, and major card options. All payments are secure. Refund info is clearly displayed in our terms.

Are your tutors qualified?

Yes! All our tutors hold advanced degrees (Masters or PhD) from accredited US universities and are subject matter experts in their fields.

Do you guarantee better grades?

While we cannot guarantee specific grades, our expert guidance significantly improves understanding and assignment quality, leading to better academic performance.

Refund Policy

Last Updated: February 03, 2026

At OnlineClassHelps, we strive to provide the highest quality academic assistance. We want you to feel safe and secure when using our services. This Refund Policy outlines the circumstances under which refunds may be issued.

1. Money-Back Guarantee

We offer a money-back guarantee in the following situations:

Double Payment: If you were charged twice for the same service, we will refund the duplicate payment immediately.
No Tutor Found: If we are unable to find a suitable tutor for your specific request within a reasonable time, we will issue a full refund.
Missed Deadline: If we fail to deliver the agreed-upon service by the deadline without prior agreement on an extension, you may be entitled to a partial or full refund.

2. Quality Disputes

If you are not satisfied with the quality of the work provided:

You must first request a revision. We offer free revisions to address any issues.
If, after revisions, the work still does not meet the initial requirements provided, our Quality Assurance team will review the case.
If the work is found to be below standard or not following instructions, a partial or full refund will be issued based on the severity of the issue.

3. Non-Refundable Circumstances

Refunds are generally NOT issued in the following cases:

Change of Mind: If you decide you no longer need the service after the tutor has already started working.
Missing Instructions: If the issue arose because you failed to provide clear or complete instructions initially.
Grade Disputes: While we strive for excellence, we cannot guarantee a specific grade (e.g., "A" or "B"). We guarantee the quality of the work itself, not the subjective grading of a third party.

4. Processing Time

Approved refunds are processed within 5-7 business days. The time it takes for the funds to appear in your account depends on your bank or payment provider.

5. Contact Us

To request a refund or discuss a dispute, please contact our support team immediately at info@onlineclasshelps.com with your order details.